They were great to work with when I was ordering but supplied no instructions with the machine. I went to the manufacture website got instructions and followed for set up but the machine never worked from the moment I plugged it in. I then got video instructions from these guys, it was exactly the same as I had previously done and still the machine will not fire.
I try to tell them but they say it’s an operator error and yet I continue to do what they say and video tape it all- still not working but they will not replace it, fix it or send my money back. so far very dissatisfied and a lot of time spent back and forth.